Privacy Policy

Date of update: 08/12/2020

This privacy policy describes how we collect, use and process your personal data.

Pursuant to Art. 13 sec. 1 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (hereinafter: GDPR), we inform that:

1. The administrator of your personal data is Payholding International sp.z o.o. sp. k. with its seat in Wrocław at ul. Łaciarska 4B., 50-104 Wrocław, registered in the National Court Register kept by the District Court, 6th Commercial Division of the National Court Register, KRS number: 0000819286, NIP: 8992873390 (hereinafter referred to as: Payholding International).

2. Contact with the Data Protection Officer –

3. Data collected: a) in the case of a natural person: name, surname, address (zip code, city, street, house number), PESEL number, mobile phone number; b) in the case of a legal person, an organizational unit without legal personality, or a natural person conducting business activity: company (name) and organizational form of running a business, registered office address, NIP and REGON, representative data such as name, surname, mobile phone number, address of residence and PESEL.

4. In justified cases, we ask for the series and number of an identity document.

5. Your personal data will be processed on the basis of art. 6 sec. 1 lit. a) – c) GDPR in order to conclude an agreement with Payholding International for the provision of services offered by Payholding International and to execute the agreement concluded by you with Payholding International for the provision of services offered by Payholding International, as well as to perform legal obligations incumbent on Payholding International, fraud and prevention, establishing and defending and pursuing claims, direct marketing, creating statements, analyzes and statistics, verifying payment credibility, handling complaints and notifications, technical support, financial settlements, including issuing accounting documents.

6. Your personal data will be stored for a period of 6 years, and collected in connection with the transactions. However, your personal data recorded in the accounting documentation will be kept for the period specified in applicable law, including tax regulations.

7. Subject to restrictions resulting from the GDPR and other legal provisions, you have the right to access your personal data and the right to rectify, delete, limit processing, the right to transfer personal data, the right to object, and the right to withdraw consent in any at the moment if the processing is based on your consent.

8. You have the right to lodge a complaint with the supervisory authority.

Cookies policy

What are cookies?

Cookies are small files saved and stored on a computer or other device while using our website.

Cookies contain the name of the domain of the IT system they come from, the storage time on the customer’s device and a unique name.
Cookies often store information necessary for the proper functioning of the website.

The publisher’s website places a cookie in the browser, if the browser allows it. Importantly, the browser allows the website to access only cookies placed by that website, and not files placed by other websites.

Why do we use cookies?

Our website uses the following types of files:

  1. Fixed files
  2. Session files

Session files – these are temporary files that are stored on your device until you log out of our website or close your browser.

Persistent files – they are stored on your device for the time specified in the parameters of these files or until they are deleted.

Due to the purpose of cookies and other similar technologies, we use the following types:

services and applications necessary for the operation – enabling the use of our services, e.g. authentication cookies used for services that require authentication;

files used to ensure security, e.g. used to detect fraud in the field of authentication

performance – enabling the collection of information on the use of websites and applications;

functional – enabling “remembering” the settings selected by the user and personalizing the user interface, eg in terms of the language or region the user comes from, font size, appearance of the website and application, etc .;

statistical– used to count statistics on websites and applications.
Other technologies

For the convenience of using our websites, we use Local Storage (LS) technology, similar in principle to cookies, but having slightly different properties.

LS is a separate part of the browser’s memory, used to store data saved by websites. It can only be accessed by a website operating on the same website from which the data was saved, but unlike cookies, they are not sent by the browser each time the server is referenced.

Data in LS are stored for a long time by the browser and are not deleted after the browser is closed, nor do they have a specific validity period.

We emphasize that we use this technology only for convenience and to provide services at the highest level. We use LS technology, e.g. to remember settings, save configuration or preferences. The LS technology is used by the LiveChat communicator for the proper functioning of the communicator.

How to manage cookies?

In order to change the settings related to the handling of cookies, you must configure the settings of the web browser used to browse the website. Appropriate information in this regard can be obtained by using the technical support for such software (web browser) or by contacting its supplier.

Please remember that blocking cookies from our website may cause difficulties in operation or completely prevent the use of some of the functionalities of our website.

If you have any questions, we are available:
+48 535 22 22 55 lub

Yours faithfully,
Payholding International team.